Mercedes-Benz SERVICE & REPAIRs

When you search ‘Mercedes service near me’, don’t be surprised to see us at the top. That’s because, in Brisbane, we’re the superior choice when it comes to personalised car servicing, maintenance and repairs for all Mercedes-Benz models. Rest assured that your vehicle is in the best hands when parked in our Coopers Plains garage. Why? Because we love your Merc as much as you do.

The superior alternative to Mercedes-Benz servicing at the dealerships

• Specialists in Mercedes-Benz vehicles
• Factory-trained Mercedes-Benz technicians
• Mercedes-Benz Service A-to-G style is available
• Online Service Book updates with the manufacturer to maintain your factory warranty and service history.
• Comprehensive make and model knowledge
• A uniquely personalised approach
• Fast, transparent and itemised quoting
• Rapid servicing turnaround
• Superior, jargon-free service
• Free barista-made coffee for all pre-11am drop-offs
• Complimentary loan cars for pre-booked services (subject to availability)
• Free Ecoya Car Diffuser of your choice

An independent, Brisbane-based Mercedes-benz service mechanic you can trust

Our love of European cars runs deep, and Mercedes-Benz vehicles are no exception. With decades worth of skills, knowledge and experience under the bonnet, our team of passionate automotive mechanics, technicians and electricians will give your car the love it deserves without compromising on quality and value.

Equipped with state-of-the-art tools, crew and diagnostic equipment, we’re fully qualified (and fully confident) to handle the specialist technology and equipment unique to the Mercedes-Benz line.

We take your Mercedes-Benz seriously

Every Mercedes-Benz that rolls into our workshop will benefit from:

• The latest and most advanced diagnostic scan tools
• Mercedes-Benz service as per scheduled requirements
• The care and attention of fully qualified, expert mechanics

Service and supplies you won’t get anywhere else

A lot of later-model Mercedes-Benz require specialist parts like oils that can’t be found in most garages and workshops. As a European car mechanic, you can be confident your car will be serviced with the highest quality and correct supplies required to keep your Mercedes running perfectly, while ensuring we don’t compromise your warranty. Be warned – going with a generic alternative as a ‘cheap’ one-size-fits-all solution can be an expensive mistake.

common faults we see

At Accelerate Automotive, we're well-versed in the unique intricacies of European vehicles, particularly Mercedes. In our experience, we've encountered a variety of issues, some more common than others. Below, you'll find a list of frequent faults we see with these vehicles.

Are you experiencing any of these problems with your Mercedes? Don't hesitate to contact us — we're here to provide expert assistance and solutions.

• Timing Chain and Tension Wear in Mercedes-Benz models can occur due to prolonged stress and strain on these components, leading to improper timing of the engine's valves and potential damage to the engine itself. This issue can result in poor engine performance, noise, and, in severe cases, engine failure if not addressed promptly through maintenance or repair. We have seen this fault is most commonly seen in the following models:
  • Mercedes-Benz C-Class (W204)
  • Mercedes-Benz E-Class (W212)
  • Mercedes-Benz M-Class (W164)
  • Mercedes-Benz R-Class (W251)
  • Mercedes-Benz S-Class (W221)
  • Mercedes-Benz SLK-Class (R172)
  • Mercedes-Benz CLS-Class (W218)
  • Mercedes-Benz GL-Class (X164)
  • Mercedes-Benz GLE-Class (formerly ML-Class, W166)
  • Mercedes-Benz GLC-Class (X253)
  • Mercedes-Benz GLA-Class (X156)
• Balance shaft gear issues in Mercedes-Benz models often result from wear or failure of the balance shaft gears and can lead to engine vibration, rough idling, and reduced engine performance. Please keep in mind that the impact and prevalence of balance shaft gear issues can vary depending on the model year and engine type. We have seen this fault is most commonly seen in the following models:
  • Mercedes-Benz C-Class (W203, W204)
  • Mercedes-Benz E-Class (W211, W212)
  • Mercedes-Benz GLK-Class (X204)
  • Mercedes-Benz M-Class (W164)
  • Mercedes-Benz R-Class (W251)
  • Mercedes-Benz S-Class (W220, W221)
  • Mercedes-Benz SLK-Class (R171)
  • Mercedes-Benz CLK-Class (W209)
  • Mercedes-Benz CLS-Class (W219, W218)
  • Mercedes-Benz GL-Class (X164)
  • Mercedes-Benz GLE-Class (formerly ML-Class, W166)
  • Mercedes-Benz GLC-Class (X253)
• Engine mount wear and tear/failure can be an issue in various Mercedes-Benz models. Engine mounts can deteriorate over time due to normal wear and tear, leading to increased engine vibration and reduced ride comfort. We have seen this fault is most commonly seen in the following models:
  • Mercedes-Benz C-Class (W203, W204)
  • Mercedes-Benz E-Class (W211, W212)
  • Mercedes-Benz GLK-Class (X204)
  • Mercedes-Benz M-Class (W163, W164)
  • Mercedes-Benz R-Class (W251)
  • Mercedes-Benz S-Class (W220, W221)
  • Mercedes-Benz SLK-Class (R171)
  • Mercedes-Benz CLK-Class (W209)
  • Mercedes-Benz CLS-Class (W219, W218)
  • Mercedes-Benz GL-Class (X164)
  • Mercedes-Benz GLE-Class (formerly ML-Class, W166)
  • Mercedes-Benz GLC-Class (X253)
• Stretching or wear of the timing chain is a known issue in some Mercedes-Benz models. Timing chain issues, such as stretching or wear, can lead to engine timing problems, engine misfires, and even engine damage if not addressed promptly. We have seen this fault is most commonly seen in the following models:
  • Mercedes-Benz E-Class (W211, W212)
  • Mercedes-Benz S-Class (W220, W221)
  • Mercedes-Benz CLS-Class (W219, W218)
  • Mercedes-Benz R-Class (W251)
• ESL (Electronic Steering Lock) failure has been a known issue in some Mercedes-Benz models, and it can result in the inability to start the vehicle or difficulty turning the key. ESL failure can be a frustrating and potentially expensive issue to resolve, as it often requires replacing or repairing the electronic steering lock module. We have seen this fault is most commonly seen in the following models:
  • Mercedes-Benz C-Class (W204)
  • Mercedes-Benz E-Class (W212)
• Valve body or conductor plate and/or torque converter issues can result in transmission-related problems, including harsh shifting, delayed engagement, electrical issues or even failure to shift. We have seen this fault is most commonly seen in the following models:
  • Mercedes-Benz C-Class (W203, W204)
  • Mercedes-Benz E-Class (W211, W212)
  • Mercedes-Benz S-Class (W220, W221)
  • Mercedes-Benz CLS-Class (W219, W218)
  • Mercedes-Benz ML-Class (W163, W164, W166)
  • Mercedes-Benz GL-Class (X164, X166)
  • Mercedes-Benz R-Class (W251)
  • Mercedes-Benz SL-Class (R230, R231)
  • Mercedes-Benz CLK-Class (W209)
  • Mercedes-Benz GLE-Class (formerly ML-Class, W166)
  • Mercedes-Benz GLK-Class (X204)
  • Mercedes-Benz GLC-Class (X253)
  • Mercedes-Benz CLA-Class (C117)
• Front control arm bushings wear is a common issue most Mercedes-Benz models through age and wear and tear. These bushings are essential components of the suspension system, and when they wear out, it can lead to various handling and ride quality problems. When front control arm bushings wear out, you may experience symptoms such as increased road noise, vibration, poor handling, and uneven tire wear.
• Air Suspension Compressor Failure causing the suspension to lose air pressure and result in a sagging ride height. This issue can occur in various models, including the Mercedes-Benz S-Class (W220, W221, W222), E-Class (W211, W212), CLS-Class (W219, W218), and GL-Class (X164, X166).
• Air Springs or Airbag can develop leaks or tears, leading to a loss of air pressure and uneven ride height. Models like the Mercedes-Benz ML-Class (W164, W166), GL-Class (X164, X166), and R-Class (W251) have experienced issues with air springs.
• Air Struts/Shock Absorbers Wear/Leak causing a degraded ride quality. This problem can affect various models, including the Mercedes-Benz S-Class (W220, W221), CLS-Class (W219, W218), and E-Class (W211, W212).
• Valve blocks and solenoids control air distribution in the suspension system and can malfunction, leading to various suspension-related issues. These components can be found in Mercedes-Benz models with air suspension.
• Air Suspension Control Module can fail or develop electronic issues, leading to suspension malfunctions. This issue can occur in various models, including the Mercedes-Benz S-Class, E-Class, and CLS-Class.
• SBC (Sensotronic Brake Control) pump brake failure can manifest as a red brake warning light on the instrument cluster, a message indicating "Brake Visit Workshop," or issues with the brake pedal feel and braking performance. We have seen this fault is most commonly seen in the following models:
  • Mercedes-Benz SL-Class (R230)
  • Mercedes-Benz E-Class (W211)
  • Mercedes-Benz CLS-Class (W219)
  • Mercedes-Benz SLK-Class (R171)
• AdBlue heaters and faulty AdBlue pumps or injectors can lead to emission control system malfunctions in various Mercedes-Benz models equipped with SCR systems. Affected models may include the C-Class, E-Class, GLC-Class, GLE-Class, Sprinter, Vito, and others, potentially causing warning lights on the dashboard and reduced vehicle performance.
• Faulty NOx (Nitrogen Oxide) sensors in diesel models can result in inaccurate emissions readings and emission control system malfunctions, potentially triggering warning lights on the dashboard and impacting the vehicle's performance. We most commonly see this fault in the Mercedes-Benz GLE-Class (formerly ML-Class, W166) but other diesel Mercedes-Benz are known to be affected.
• Electronic Thermostat failure - due to electronic or mechanical issues, resulting in incorrect engine temperature readings, overheating, or poor engine performance. We most commonly see this failure in the following models:
• Mercedes-Benz C-Class (W205)
• Mercedes-Benz E-Class (W213)
• Mercedes-Benz GLC-Class (X253)
• Mercedes-Benz GLE-Class (formerly ML-Class, W166)

The common faults that we have experienced extend far beyond what you see on this page. We have offered a glimpse into some common faults we frequently encounter. While the list you see here is just a snapshot, it reflects our in-depth understanding of a broad spectrum of issues. Sharing this knowledge highlights our proficiency and serves as a valuable resource for our customers. If you're facing a specific issue that's not listed, rest assured that our experienced team is well-equipped to address various challenges. Regular Mercedes-Benz Service and periodic inspections can help detect and address issues before they lead to more significant problems.

Book your Mercedes-Benz service

Mercedes-Benz servicing in Brisbane is our specialty. Don’t take the gamble of going with a generic mechanic – get the superior, tailored maintenance you require from Brisbane’s most trusted European car specialists.

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